Policy

Privacy policy

Last updated: 15 May 2026

How we collect, use, and protect your personal data when you shop, subscribe, or contact us.

1. Who we are

The No-News Paper ("we") is the data fiduciary for personal data collected through https://nonewspaper.com. We operate from Bengaluru, Karnataka, India. Contact: hello@nonewspaper.com.

This Privacy Policy explains how we collect, use, store, and protect your information under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.

2. What we collect

  • Order data: name, email, phone, delivery address, order details, payment status.
  • Payment references: Razorpay order ID, payment ID — not full card or bank credentials.
  • Newsletter: email address, signup source, consent timestamp, unsubscribe token.
  • B2B enquiries: business name, contact name, email, phone, volume estimates, notes.
  • Technical: IP address, browser type, and cookies/local storage as described in our Cookie Policy.
  • Admin: session cookies for authorised staff only on /admin and /studio.

3. Why we use your data

  • To process and deliver orders, send confirmations, and provide support (contract / legitimate use).
  • To send newsletters when you opt in (consent).
  • To respond to bulk and contact enquiries (consent / pre-contract steps).
  • To prevent fraud, secure our systems, and comply with law (legitimate interest / legal obligation).
  • Optional product analytics (Mixpanel) only if you accept Analytics in Cookie settings.

4. Service providers

We share data only as needed with trusted processors, including:

  • Razorpay — payments (https://razorpay.com/privacy/)
  • Shiprocket — shipping and logistics (https://www.shiprocket.in/privacy-policy/)
  • Resend — transactional email (https://resend.com/legal/privacy-policy)
  • Sanity — CMS content (https://www.sanity.io/legal/privacy)
  • Hosting provider (e.g. Vercel) — site infrastructure
  • Mixpanel — product analytics when you accept Analytics cookies (https://mixpanel.com/legal/privacy-policy/)

These providers may process data in India and, where applicable, other countries under their own safeguards. We require them to protect your data per contract and applicable law.

5. How long we keep data

  • Order records: up to 7 years for tax, accounting, and dispute resolution.
  • Newsletter: until you unsubscribe or ask us to delete your email.
  • B2B leads: until the enquiry is closed and any follow-up period ends (typically up to 2 years).
  • Cookie preferences: up to 12 months, then we may ask again.

6. Your rights

Under the DPDP Act and related rules, you may:

  • Request access to personal data we hold about you.
  • Request correction of inaccurate data.
  • Withdraw consent where processing is consent-based (e.g. newsletter).
  • Request erasure where we have no legal reason to retain data.
  • Nominate another person to exercise rights on your behalf in certain cases.

To exercise these rights, email hello@nonewspaper.com with the subject "Privacy request". We will respond within a reasonable time.

7. Children

Our site and newspaper are not directed at children under 18. We do not knowingly collect children's data for targeted advertising. Contact us if you believe a child has submitted personal data.

8. Security

We use HTTPS, access controls for admin areas, and industry-standard practices. No method of transmission over the internet is 100% secure.

We do not sell your personal data.

9. Grievance & complaints

Grievance Officer: Grievance Officer. Email: hello@nonewspaper.com. We aim to acknowledge complaints within 7 business days.

You may escalate unresolved privacy concerns to the Data Protection Board of India when applicable.

10. Changes

We may update this policy. The date at the top of the page indicates the latest version.

Related: Terms · Privacy · Refund · Cookies

This text is provided for transparency and is not legal advice. Consider professional review before launch.